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日本人IT项目客户总监

发布日期:2015-03-02
信息概要
招聘企业 某美企 薪 资 50-150万/年应聘此职位
招聘职位 日本人IT项目客户总监 工作地点 -日本
所属行业 - 招聘人数 -1人
岗位要求
学历要求 -本科 性 别 -
语言要求 -日语,英语 专业要求 -
年龄要求 - 工作年限 -8+
任职资格

Skills/Experience
? Bachelor’s degree or higher
? 8-10 years working in the IT function at a pharmaceutical company or at a vendor providing IT Services to pharma companies
? Knowledge/certification with ITIL processes
? Direct experience managing or overseeing end user support services (e.g., service desk, hardware break/fix depot processes,etc)
? Knowledge of pharmaceutical business processes and pharmaceutical technology is a must (CRM applications, clinical, etc.)
? Willingness to travel periodically to operations center in Dalian, China
? Excellent interpersonal, strategic thinking,  and oral/written communication skills

Languages
? Fluent in Japanese
? Very good oral/written English communication skills

 

工作内容

Key Responsibilities
? Provide account management oversight for multiple accounts across Japan
? Ensure all operational and contractual requirements are being fulfilled
? Account planning, client-specific issue resolution, and overall client satisfaction.
? Direct  operational planning for upcoming client business events
? Direct the performance of frequent reviews of client operational metrics, translate metrics to business information, and oversee the development resulting action plans
? Review, approve, and present to the client all statements of work and quotes for services.  Facilitate meetings with appropriate Business Heads and the client to finalize all pricing and contractual documents
? Consult with client on industry trends and best practices related to services being provided by client resources
? Schedule and conduct periodic meetings with client senior management (Directors and VPs) to understand the current business landscape (as well as upcoming changes). 
? Understand the impact on the client’s environment and the impact to any provided services including opportunities for new services
? Develop high level relationships with clients at an executive level
? Provide coaching/mentoring on account management and pharma IT processes to operations teams in Dalian, China (supporting the Japan market)
? Assist Sales Director in Japan with the solution aspect of RFP responses, sales presentations, etc.
? Provide support to Marketing team at events and conferences
? Work with key partners and internal solutions teams to develop and evolve services for Japan

 

薪酬福利
职位年薪 薪资构成 -
年假福利 国家法定 社保福利 国家法定
居住福利 国家法定 通讯交通 面议
补充说明
-
应聘此职位